Privacy Policy

Eduspray Education Pvt. Ltd. ("Eduspray", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eduspray.in and use our related services (collectively, the "Platform"). By using our Platform, you consent to the data practices described in this policy. If you disagree with any part of this policy, please discontinue use of our Platform.

We may collect the following categories of information: Personal Information (provided by you): • Full name, email address, phone number, and city/state when you register or submit a lead form. • Academic details such as class/grade, stream, exam scores, and preferred courses. • Payment information when you purchase a paid service (processed securely through third-party payment gateways — we do not store card details). Automatically Collected Information: • IP address, browser type, device type, and operating system. • Pages visited, time spent on pages, and referring URLs (via cookies and analytics tools). • Location data (city/region level) derived from your IP address. Information from Third Parties: • If you sign in using Google or another social login provider, we receive basic profile information (name, email) permitted by your account settings.

We use the information we collect to: • Provide, operate, and maintain the Platform and its features. • Match you with relevant colleges, exams, scholarships, and counselling services. • Send you updates, newsletters, exam alerts, and promotional communications (you may opt out at any time). • Respond to your inquiries and provide customer support. • Improve our Platform, personalise your experience, and conduct analytics. • Comply with legal obligations and enforce our Terms & Conditions. • Detect, prevent, and address fraud, security breaches, and other illegal activities.

Eduspray does not sell your personal information. We may share your data in the following limited circumstances: With Partner Institutions: With your consent, we may share your details with colleges, universities, or coaching institutes to facilitate admissions or enquiries. With Service Providers: We engage trusted third-party vendors (hosting, analytics, payment processors, CRM) who access data only as needed to perform services on our behalf and are contractually bound to protect it. For Legal Compliance: We may disclose information if required by law, court order, or government authority. Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction with prior notice.

We use cookies, web beacons, and similar tracking technologies to: • Remember your preferences and login state. • Understand how you interact with the Platform. • Deliver targeted advertising through partners like Google Ads and Meta. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Platform. We use Google Analytics to analyse site traffic. You can opt out via the Google Analytics Opt-out Browser Add-on.

We retain your personal information for as long as your account is active or as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account and data, we will action it within 30 days, subject to legal retention requirements.

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Platform at your own risk. Notify us immediately at privacy@eduspray.in if you suspect a breach.

Under applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023), you have the right to: • Access the personal data we hold about you. • Correct inaccurate or incomplete personal data. • Withdraw consent for processing where consent is the lawful basis. • Request erasure of your personal data (subject to legal requirements). • Nominate a representative to exercise rights on your behalf. To exercise any of these rights, email us at privacy@eduspray.in with your registered email address and the nature of your request.

Our Platform is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Our Platform may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policy of every site you visit.

We may update this Privacy Policy periodically. When we make significant changes, we will notify you by updating the "Last Updated" date and, where appropriate, by email or an in-Platform notice. Your continued use of the Platform after changes are posted constitutes acceptance of the revised policy.

For privacy-related concerns, contact our Privacy Officer: Eduspray Education Pvt. Ltd. Office No - 104, 1st Floor, Rishabh Corporate Tower, Community Centre, Karkardooma, Anand Vihar, East Delhi – 110092 Email: privacy@eduspray.in Phone: +91 85956 84716 If your concern is not resolved within 30 days, you may escalate it through our Grievance Redressal mechanism.